BANJI ICE DIGITAL Store – Shop Policy

Thank you for shopping at BANJI ICE DIGITAL Store. Please read the following policy carefully before making a purchase.

All Sales Are Final

Due to the digital nature of our products, all purchases are final. Once a digital product has been downloaded or accessed, it cannot be returned, exchanged, or refunded under any circumstances.

No Refunds or Exchanges

We do not offer refunds, exchanges, or cancellations for digital products, including but not limited to LUTs, presets, templates, and downloadable files. By completing your purchase, you acknowledge and agree to this policy.

Product Compatibility

It is the customer’s responsibility to ensure compatibility with their software, hardware, and workflow before purchasing. Product descriptions clearly outline supported formats and requirements.

Unauthorized Use

All products sold by BANJI ICE DIGITAL Store are for personal or commercial use as specified in the product description. Redistribution, resale, sharing, or re-uploading of any digital product is strictly prohibited.

Technical Issues

If you experience any technical issues with downloading or accessing your purchase, please contact us. We are happy to assist with resolving technical delivery problems but this does not qualify for a refund.

Policy Acceptance

By purchasing from BANJI ICE DIGITAL Store, you confirm that you have read, understood, and agreed to this policy.