At LumenSapling, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect the personal information of visitors to our website https://payhip.com/LumenSapling, particularly when dealing with children’s educational products.

1. Information We Collect

• Personal Information: We may collect personal information (such as names, email addresses, and billing information) when you make a purchase or sign up for newsletters.
• Children’s Information: We do not intentionally collect personal information from children under the age of 13 without verified parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to delete such data.

2. How We Use Your Information

• Order Processing: To complete transactions, including payment processing and product delivery.
• Customer Service: To respond to inquiries, resolve issues, and provide support.
• Marketing: If you have opted into our newsletter, we may send you educational updates, product announcements, and promotional content. You may opt out at any time by clicking the unsubscribe link in our emails.

3. Parental Consent (COPPA Compliance)

If we collect personal information from children under the age of 13, we obtain verifiable parental consent before doing so. Parents have the right to review, update, or delete any personal information we collect from their child.

4. Data Sharing

We do not share your personal information with third parties, except:

• To service providers that assist with operations, such as payment processors and delivery services.
• As required by law or when we believe disclosure is necessary to protect our legal rights.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, please be aware that no data transmission over the internet is 100% secure.

6. Cookies

We may use cookies or analytics tools to improve site performance. You can disable cookies in your browser settings.

7. Your Data Rights

• Access and Correction: You have the right to access and correct your personal data.
• Deletion: Parents can request the deletion of their child’s personal data.
• Opt-out: You can opt out of marketing communications at any time.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: hello@lumensapling.com



Effective Date: October 8, 2025