Our Shipping & Return Policy
At Lush, every order is packed with love and care 💕
We know you’re excited to receive your goodies — and we’re just as excited to get them to you!
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Shipping
Orders are processed and shipped within 2 business days (Monday–Friday).
Once your package ships, you’ll receive a tracking email so you can follow it right to your door.
We offer flat-rate shipping of $7.97 on all orders under $75
Orders over $75 ship for free. 🎉
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Returns
Because we sell skincare and beauty products, we’re unable to accept returns or exchanges — even if unopened. This is to protect the hygiene and safety of every customer.
All sales are final.
But don’t worry — if your order arrives damaged or something’s not right, please contact us within 3 days of receiving it. We’ll do everything we can to fix the issue and make sure you’re taken care of. 💌
Thank you so much for shopping with us — we truly appreciate your support.
We hope you love your purchase and we can’t wait to see you again soon! 💖