Netflix is under fire after a class action lawsuit was filed over technical issues during the livestream of the much-anticipated boxing match between Jake Paul and Mike Tyson. The lawsuit, initiated by a Florida resident, claims that Netflix was “woefully ill-prepared” for the event, leading to significant buffering and freezing problems that left many viewers frustrated and unable to enjoy the fight.
The Fight Night Fiasco
On November 15, 2024, millions of boxing fans tuned in to watch the legendary Mike Tyson take on YouTuber-turned-prizefighter Jake Paul. However, what was supposed to be an exciting night of boxing turned into a nightmare for many viewers. Reports of streaming glitches began flooding social media, with users complaining about constant buffering and video freezes.
Legal Action Taken:
The class action lawsuit, filed in the 13th Judicial Circuit Court in Hillsborough County, accuses Netflix of breach of contract and deceptive trade practices. The plaintiff, Ronald “Blue” Denton, alleges that Netflix failed to deliver the promised service, causing monetary loss and undue frustration for subscribers.
Netflix’s Response:
In response to the backlash, Netflix acknowledged the technical issues but emphasized the unprecedented scale of the event. According to Netflix CTO Elizabeth Stone, the platform experienced 65 million concurrent streams and 108 million total live viewers globally, making it the most-streamed global sporting event ever. Despite the challenges, Netflix considers the event a success but recognizes the need for improvement in future livestreams.
Moving Forward:
As the lawsuit progresses, Netflix will need to address the concerns of its subscribers and ensure that future live events are free from such technical difficulties. The outcome of this case could have significant implications for how streaming services handle high-demand live events in the future.
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