Course Description:

G2211 — CMS developed this add-on code to capture the complexity inherent in certain outpatient E/M visits, but unfortunately has not provided clear or concise guidance on how to accurately report it. As a result, many providers, coders, and billing staff continue to struggle with understanding when and how to properly use this code in everyday practice.

This confusion can lead to denials, lost revenue, or compliance risks if not handled correctly. This webinar will address the full background, history, and original intent behind G2211, break down the key concepts for accurate reporting, and outline what payers are really looking for in documentation. Attendees will learn about the most common pitfalls, potential compliance traps, and practical steps to reduce risk. Real clinical scenarios will illustrate when G2211 is appropriate — and when it is not — so that coders, providers, and auditors leave with greater confidence in applying this code compliantly and successfully. By attending this session, participants will gain clear, actionable guidance to help protect revenue, avoid denials, and stay aligned with CMS and commercial payer expectations.

Learning Objectives:

• Understand the history and intent behind CMS’s development of G2211
• Identify key updates for G2211 reporting in 2025
• Recognize the differences in how CMS and commercial payers reimburse G2211
• Analyze real-world case studies to distinguish proper vs. improper use
• Apply documentation do’s and don’ts using an auditor’s compliance checklist
• Pinpoint top denial reasons for G2211 and learn how to prevent them
• Discuss specialty provider considerations for reporting G2211
• Implement best practices to ensure accurate coding, billing, and audit readiness

Areas Covered in the Session:

• Importance of G2211 
• Purpose of HCPCS Code G2211 
• Medicare Physician Fee Schedule 
• Reimbursement Accuracy 
• Appropriate Use Cases 
• Central Role in Ongoing Care 
• Managing Multiple Chronic Conditions 
• Specialist Care Coordination 
• Inappropriate Use Cases 
• Not for One-Time Visits 
• Primary Care Responsibility 
• Risk of Claim Denials 
• Billing Requirements 
• CPT Code Pairing Requirements 
• Documentation Criteria 
• Compliance and Medical Necessity 
• Modifier 25 Considerations 
• Modifier 25 Purpose 
• 2024 Billing Rules 
• 2025 Billing Update 
• Example Scenario 
• Compliance and Best Practices 
• Documentation and EMR Templates 
• Staff Training and Education 
• Internal Audits and Compliance 
• Staying Updated with Guidelines 
• Benefits of G2211 
• Increased Provider Reimbursement 
• Supports Value-Based Care 
• Improved Patient Care Continuity 
• Implementation Issues 
• Documentation and Billing 
• Financial and Audit Risks 
• Provider Training Importance 

Suggested Attendees:

• Coders
• Billers
• Providers
• Revenue Cycle Professionals
• Auditors
• Compliance Officers
• Practice Managers
• Clinical Documentation Improvement (CDI) Specialists
• Coding Trainers and Educators
• Office Managers
• Revenue Integrity Teams
• Medical Group Administrators
• HIM (Health Information Management) Professionals
• Denials Management Teams
• Prior Authorization Specialists
• Clinic Administrators
• Outpatient Clinic Managers
• Ambulatory Surgery Center Managers
• Medical Directors
• Physician Advisors
• Quality Improvement Staff
• Managed Care Professionals
• Payer Relations Specialists
• Contracting and Reimbursement Specialists
• Health System Finance Teams