This Ebook is divided into 5 chapter:
Chapter 1: Introduction
Chapter 2: Literture Review
Chapter 3: Methodology
Chapter 4: Data Analysis
Chapter 5: Discussion and Conclusion
The study conducted in University College of Technology Sarawak (Sibu,Malaysia). Our respondents is student of UCTS. Our objective is to investigate the relationship between students’ satisfaction and service quality dimensions(Servqual).
This study is conducted by myself.
What will you read in this ebook?