The Book, Keeping customers for life,is a small self training manual book compiled by Uchenna Ota a senior business consultant at the Centre for Creativity and Innovation Nigeria to help business owners develop a more committed and robost relationship with their customers. This book is a product of many years of customers and business owners relationship study as a business consultant and a combine keen intellect of business relationship truth and passionate love for a healthy business life relationship between business owners and customers. Gems of insight and sincere customer service business relationship truth shine in the pages of this book and I believe you will be delighted having this training manual with you. Cheers.