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Household Emergency Operations Plan

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The Household Emergency Operations Plan (HEOP) is a thorough all-hazard emergency plan designed to prepare your household for disasters and emergencies. Created with families, couples, and even individuals in mind, this plan includes every member of your family, including pets! The HEOP is more detailed than typical family emergency plans, ensuring that you are well-prepared with a solid strategy when needed. Like any emergency plan, it can be customized to meet YOUR family's specific needs. Below are the sections included in the HEOP.


HEOP Sections


  • Cover Page: Includes your family's last name, home address, and a space for tracking plan updates.
  • Hazard Vulnerability Analysis: Identify natural, manmade, or technological hazards prevalent in your community.
  • Household Member Information: List essential details for each member of your household.
  • Utilities/Services Cutoff Locations: Record emergency contact information for each service provider.
  • Bank Account and Insurance Company Information: Include contact details for your bank and insurance providers.
  • Emergency Contact Information: Provide contact details for family, friends, or neighbors.
  • Key Authorities Contact Information: List contacts for Fire, Police, EMS, and Public Works.
  • Medical Information: Document each household member’s medications, medical conditions, healthcare providers, as well as local hospitals and key medical facilities.
  • Pet Emergency Information: Include details specific to your pets.
  • Household Emergency Procedures: Pre-written procedures can be edited to suit your household’s needs, including evacuation routes and meeting points outside the home during a disaster.
  • Away from Home Procedures: Outline important emergency protocols for your children’s schools or your workplace.
  • Home Layout/Diagram: Draw or upload a sketch of your home, marking critical information such as evacuation routes and utility shutoff locations.
  • Communications Plan: Identify resources for vital information and methods for your household to communicate during emergencies.
  • Emergency Resource Checklist: Maintain a list for your household emergency kit, bug-out bag, and vehicle supplies.
  • Recovery Plan: Prepare for post-disaster recovery with a list of items to have ready as the recovery process begins.
  • Drills/Exercises: Conduct regular drills to ensure your household is trained and ready for emergencies.
  • Home Inventory: Document valuable or expensive items to assist with claims in the event of property damage or loss after a disaster.
  • Wallet Emergency Cards: Create cards for your wallet or children's backpacks that include critical contact and personal information.


If you have any issues with this, please email allhazardsemgroup.com for assistance.

You will get the following files:
  • DOCX (499KB)
  • PDF (566KB)