Review Analysis
Your reviews are already telling a story. Most businesses only ever read half of it.
A strong average rating tells you customers are happy. It doesn't tell you what's quietly sitting underneath it, the small, recurring patterns that don't show up in a star rating yet but shape whether that rating holds, or slips, over the next twelve months.
What's inside the report
– A full breakdown of your reviews across the platforms that matter for your business, Google, Facebook, Trustpilot and others
– A clear picture of where you stand today, and how that compares with similar local trades based on their published reviews
– The specific pattern behind your gap, named and evidenced with real quotes from your own reviews
– A clear, practical next step to close it before it costs you a five-star review
Why this matters
This isn't a guess. A widely cited Harvard Business School study of Yelp-rated restaurants found that a one-star increase in average rating is linked to a 5 to 9 percent increase in revenue. For a trades business, that's not a rounding error, it's the difference between a good month and a quiet one.
Review platform Womply's analysis of over 200,000 small businesses found that those sitting in the 4 to 4.5-star range earn around 28 percent more annual revenue than the average business on their books. That's a realistic, credible target, not a perfect 5 stars most businesses will never hold.
Example: a local trades business averaging 4.2 stars across four platforms looked strong on paper. Underneath it sat a recurring pattern, uncertainty about arrival times and updates once a job was booked in. Nothing damaging the rating yet, but the kind of gap that quietly erodes five-star reviews and repeat bookings the longer it's left alone. Naming it early meant fixing it before it cost anything.
What you get
A written report specific to your business, not a generic guide, delivered within 3 working days of ordering. Where you stand, your strengths, your gap, and what it's costing you if it's left alone.