The Complete Airline Rights & Travel Scripts Guide Know Your Rights. Find Your Voice. Travel with Confidence.

When your flight is cancelled at midnight and everyone around you is getting hotel rooms, meal vouchers, and rebooked on morning flights... will you know what to say?

Most travelers over 60 freeze in the moment—not because they don't deserve help, but because they don't have the exact words that make airlines respond.

While you're standing there trying to figure out what to ask, other passengers who know the scripts are already walking away with solutions.

You deserve the same treatment. You just need the language that works.

⚠️ THE RULES CHANGED IN 2024—AND AGAIN IN 2025

NEW FEDERAL PROTECTIONS (that most travelers don't know about):

• ✓ Automatic cash refunds for delays 3+ hours (domestic) or 6+ hours (international)
• ✓ Refunds even on "non-refundable" tickets when airlines cancel or significantly delay
• ✓ Baggage fee refunds when bags arrive 12+ hours late
• ✓ Money back for Wi-Fi, seat selection, or services you paid for but didn't get

UPDATED JANUARY 2026: This guide includes the latest regulatory changes under the Trump administration—what's still protected, what's paused, and exactly how to use your rights TODAY.

🎯 THIS ISN'T JUST SCRIPTS—IT'S YOUR COMPLETE RIGHTS MANUAL

15 Comprehensive Sections Including:

✈️ Flight Delays & Cancellations — What to say to get hotels, meals, and immediate rebooking

💰 Your Automatic Refund Rights — The 2024 federal rules airlines hope you don't know (still in effect!)

🎒 Baggage & Fees — Get refunds when bags are delayed or services aren't provided

💺 Seating Accommodations — Medical needs that qualify (anxiety, arthritis, balance issues, and more)

🦽 Airport Assistance — How to request wheelchair help, pre-boarding, and mobility support

🔐 TSA Cares — FREE security screening assistance (with exact phone numbers and scripts)

⚖️ Complaint Resolution Officials (CRO) — Your most powerful tool when rights are denied

👤 Customer Service Representatives — When to ask and what they can actually fix

📞 Escalation Scripts — What to say when an agent claims "there's nothing we can do"

⏰ Taking Your Time — Scripts for when you're being rushed or overwhelmed

📋 Why These Work — The psychology behind effective advocacy

✓ Your Rights Checklist — 10 things you're always allowed to do (even when you're told otherwise)

📱 Emergency Contacts — TSA Cares, DOT Disability Hotline, complaint filing resources

💡 WHAT MAKES THIS DIFFERENT

Not just "tips"—actual scripts you can read word-for-word:

• "I am requesting a Complaint Resolution Official."
• "I choose not to accept the rebooking. I would like a full refund to my original payment method."
• "This is a seating accommodation, not an upgrade."
• "I need a moment to understand my options."
• 
  

You don't explain. You don't apologize. You don't argue. You just say the words.

👩⚖️ WRITTEN BY SOMEONE WHO UNDERSTANDS BOTH SIDES

Kim Kirkley, JD, MSW

• Juris Doctor (Rutgers Law School) — knows the legal framework
• Master of Social Work (Columbia University) — understands dignity, stress, and communication
• Child & Family Dynamics Specialist — experienced in advocacy for vulnerable populations
• Real traveler who's navigated these systems personally

This isn't corporate airline policy—this is legal expertise translated into plain language you can actually use when you're stressed.

📱 THREE WAYS TO USE THIS GUIDE

1. SAVE TO YOUR PHONE — Pull it up at the gate, gate agent counter, or customer service desk
2. PRINT AND CARRY — Keep a copy in your carry-on bag for when phone batteries die
3. STUDY BEFORE YOU FLY — Know your rights so you can advocate confidently in the moment

⏰ DON'T WAIT UNTIL YOU'RE STRANDED

Winter travel season = peak cancellations:

• Weather delays November–February
• Holiday oversold flights
• Mechanical issues in cold weather
• Staffing shortages

The worst disruptions happen when you least expect them. Get this guide on your phone before your next trip—not when you're panicking at 11pm in an unfamiliar airport.

🎁 PERFECT FOR

• Travelers over 60 who want to stop being dismissed
• Anyone with mobility concerns, anxiety, or medical needs
• Solo travelers who need confidence when things go wrong
• Family members who want to equip aging parents with tools
• Frequent flyers tired of airline runarounds

📊 WHAT YOU GET

✓ 32 pages of comprehensive scripts, rights explanations, and contact information ✓ Updated January 2026 with current federal regulations ✓ Professional PDF — easy to read on phones, tablets, or printed ✓ Lifetime access — regulations change, get free updates ✓ Instant download — available immediately after purchase

💬 "I ALREADY HAVE THE 21 QUESTIONS GUIDE—IS THIS DIFFERENT?"

YES. Completely different purposes:

21 Questions = Proactive optimization (getting better deals, perks, and upgrades) This Guide = Defensive protection (what to say when things go wrong)

Think of it this way:

• 21 Questions = "How do I get the best value?"
• This Guide = "My flight was just cancelled—what do I say right now?"

TOGETHER THEY'RE YOUR COMPLETE TRAVEL TOOLKIT — one for planning, one for problems.

⚠️ THE COST OF NOT HAVING THIS

Without the right scripts, travelers regularly lose:

• $200–500 in non-refundable tickets they're actually entitled to get back
• $150+ in hotel costs when airlines should cover it
• Hours sitting in airports when other passengers get rebooked immediately
• Dignity and respect when they don't know how to advocate

This guide costs $37. One successful refund request pays for itself.

🔒 YOUR GUARANTEE

If this guide doesn't give you clear, usable scripts for every common travel disruption, contact me for a full refund. But here's what I know: the words work. They're backed by federal law and decades of advocacy experience.

The next flight cancellation won't wait. Neither should you.

INSTANT DOWNLOAD | ACCESS ON ANY DEVICE | PRINT-FRIENDLY FORMAT

Stop freezing. Start speaking up. Get the help you're legally entitled to.

$37 — Add to Cart

© 2026 Kim Kirkley, JD, MSW | SeniorSavvyTravel.com | For informational purposes only. Does not constitute legal advice. Airline policies and regulations subject to change.