Managing Your Team

Most team problems start with expectations nobody wrote down. This packet helps you set them, staff your events, handle call-offs, and coach people before small problems turn into big ones. If it ever comes to that, it walks you through warnings and letting someone go the right way.

• Expectations your team can see and sign
• Staffing events and covering call-offs and no-shows
• Coaching, warnings and a performance improvement plan
• Harassment complaints, injuries, and when someone leaves

Tools inside. Owner setup sheet, how we work together, a call-off policy for scheduled shifts, event staffing worksheet, shift messages, owner response and backup list, attendance log, coaching notes, five minute post-event check-in, written warning with an example, performance improvement plan, harassment complaint steps and form, injury and incident report, letting someone go, and when someone leaves.

What you get. A 27 page PDF plus a Word file of every template. Every legal point is cited to official sources.