Customer Communications Strategy

This Miro board contains the RASCI matrix and Power vs Interest matrix to fill in dynamically.

The RASCI matrix has all the information in 1 spot and is a lot easier to read. Once you know who you have to talk to, the next question is how to talk to them.

This is where the Interest vs Influence matrix comes in. The user will then tailor their communication style to the person they are referring to.

The board is locked down for the structure of the board but the data can be dynamically entered.

This board enables you to shape your communication strategy for your clients so you can move forward on your project.