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C489 SAT task 2: RCA and FEMA WGU C489 SAT task 2 A. Explain the general purpose of conducting a root cause analysis (RCA). 1. Explain each of the six steps used to conduct an RCA, as defined by IHI. 2. Apply the RCA process to the scenario to descr

C489 SAT task 2: RCA and FEMA

WGU

 

 

C489 SAT task 2

Explain the general purpose of conducting a root cause analysis (RCA).
 

1.      Explain each of the six steps used to conduct an RCA, as defined by IHI.

 

2. Apply the RCA process to the scenario to describe the causative and contributing

 

   factors that led to the sentinel event outcome

 

A Root Cause Analysis RCA) is done to identify what went wrong and how to prevent the error from happening again, this isn’t a problem that was caused by negligence or willful harm.

There are 6 steps, according to the IHI, to completing a RCA:

You will get a DOCX (43KB) file

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