Master Power Skills Starter Series - Communication in the Workplace

Communication is a power skill that can transform relationships and boost workplace efficiency. This course defines the core elements of effective communication, explores common pitfalls, and provides practical tools to elevate your communication skills.

Who is this course for?

This course is ideal for leaders, emerging leaders, supervisors and other professionals looking to strengthen their communication skills to boost both personal and team effectiveness. Whether you're in a leadership role or an aspiring communicator, this course will equip you with the tools you need to connect, inspire, and lead with greater influence.

What will I learn?

Course Objectives

Define what effective communication entails and identify common communication pitfalls.
Learn how to use softened start-ups to initiate conflict conversations in a positive manner.
Master a 4-step method for handling difficult conversations effectively and constructively.
Develop strategies to adapt communication style for diverse audiences to foster positive engagement.

Outcomes

Upon completion of this course, participants will be able to:

Communicate with clarity and confidence across all levels of the organization.
Effectively manage difficult conversations using a structured 4-step approach, ensuring constructive results.
Apply softened start-up techniques to initiate conversations smoothly, reducing defensiveness and fostering understanding.
Cultivate key communication habits that lead to stronger leadership presence and improved team dynamics.

Learning Resources

Video Lessons

Learn better with video lessons. Short Video lessons help to convey key concepts.
Quizzes

Simple Quizzes help you review the material and ensure you have learned the key points.
Difficult Conversations Template

A practical tool to guide you through complex discussions, ensuring you remain focused and achieve positive outcomes.
Leader Habit Focus Tracker

A resource to help you cultivate key communication habits that make a lasting impact on your effectiveness as a leader.

Get Started!