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Please Read/Download before Purchase! Our Doll House Connect Policies & MORE

Please Dolls, make sure you download before purchasing!!!!!!!! 
This give yours a breakdown of our Business Information, Order Protocol, Policies and FAQs & MORE!

(also listed below)

Hi Doll! ☺️✨


This is a FREE download of our business information, order protocol, policies, and FAQ’s & MORE!  


We are Doll House Connect, Get Connected TODAY!!!

Hours of operation🕐: Monday-Sunday 9am-9pm CENTRAL time. 

Contact📩: dollhouseconnect@yahoo.com (preferred method of contact)

Instagram DM’s are accepted: @dollhouseconnect 📸


Policies: 

  • Exchanges/Returns: All sales are FINAL. No exchanges / returns. 
  • In the event of a “Never Received Order”:
You have 24 hours from the time you have received your second confirmation email stating it has been sent, to report your “missing order”. You will need to provide the information requested once you report a missing order, so we can do an internal investigation. If it was an error on our end we will gladly resend your vendor list FREE OF CHARGE. If you entered the wrong email or an error on your end (ex: accidentally deleted email or other) we will send you a one time use coupon code for a percentage off / discounted price. The vendor list CANNOT be switched from the original list. Also the email of delivery CANNOT be switched (unless error of Doll House Connect). 



Order Protocol:

Once, Doll House Connect have received your payment, you will receive an automated confirmation email. Then you will receive the email with the attached requested vendor list documents. It only allows you to download the list ONCE, so please make sure you are downloading it to a trusted device to avoid repurchase. Doll House Connect is not responsible for any accidental downloads and deleted emails. 
please note, we sell VENDORS not the actual product. 

FAQs:

  • “What is the turn-around time for an order?”
We try to provide QUICK but accurate customer service. You should INSTANTLY receive the email about your order. 

  • “Are exchanges/refunds accepted?”
No. All sales are FINAL. No refunds or exchanges accepted. 

  • “Does each vendor require a tax ID or selling license?”
No. There are some that do, but the majority of them don’t. All lists have a balanced mixture of both.

  • “Are these REAL vendors? Or Aliexpress vendors?” 
NO! These are real vendors some also offer FREE samples of their products, with warehouses along with AWESOME customer service and great product!!! 

  • “Does each vendor have their own logo/packaging services?”
YES! All vendors help with packaging. Please make sure you mention that to your selected vendor that you would also need the logo/packaging service. IF you don't need the full vendor list & just need packaging or graphic design (logo, website & etc), please refer to our "Packaging & Graphic Design List”

DOLLS,
PLEASE MAKE SURE YOU VERIFY YOUR EMAIL ADDRESS BEFORE PURCHASING!
Once you have purchased your vendor list, it should IMMEDIATELY send the list to your email. 
Please check your spam/junk mail! If you accidentally delete the email, you will have to purchase again. 

ALSO DOLLS, PLEASE MAKE SURE YOU ARE DOWNLOADING ON A TRUSTED DEVICE, IT WILL ONLY ALLOW YOU TO DOWNLOAD THE DOCUMENTS ONCE! 


-Thank you Dolls!✨-

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