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BUS 340 Business Communications Abstract I have observed our high attrition rate and want to speak to a few ideas I have come up with. These ideas will definitely help us turn this costly trend around. The training classes are way too expensive. These

BUS 340 Business Communications

Abstract

            I have observed our high attrition rate and want to speak to a few ideas I have come up with. These ideas will definitely help us turn this costly trend around. The training classes are way too expensive. These ideas will help us save money as well as retain our best agents. These ideas will assist in setting the company up for financial successes in the near future.  If these steps are taken I believe we will also produce better phone agents.

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