6-Hour CEU Credit Course on Client Communication and Relationship Building

$50

Online Work-As-You-Go is a flexible learning approach designed to fit seamlessly into your busy schedule. This format allows you to access course content, complete assignments, and engage in learning activities at your own pace, without strict deadlines or time constraints. Whether you're balancing work, personal commitments, or other studies, Work-As-You-Go ensures that you can progress through the material when it’s most convenient for you. It’s ideal for self-motivated learners who appreciate autonomy and want to tailor their educational experience to their personal rhythm.

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• 1

  Introduction

  • Introduction to Client Communication in Massage Therapy Free Preview
  • About Me Free Preview
  • Course Breakdown Free Preview
  • Welcome to the Course
  • Module 1: Importance of Communication in Massage Therapy
  • Establishing Client-Therapist Rapport
  • Gathering and Conveying Information
  • Managing Expectations and Preferences
  • Enhancing Therapeutic Outcomes Free Preview
  • Upholding Professional Ethics
  • Example of Obtaining Informed Consent
  • Handling Post-Session Feedback
  • Conclusion
• 2

  Module 2: Verbal and Non-Verbal Communication

  • Verbal and Non-Verbal Communication for Massage Therapists Free Preview
  • Importance of Verbal and Non-Verbal Communication
  • Verbal Communication: Clarity and Dialogue
  • Setting the Tone and Providing Information
  • Active Listening Techniques
  • Non-Verbal Communication: Reading the Client's Body Language Free Preview
  • Understanding Body Language
  • Physical Feedback During the Session
  • Conclusion
• 3

  Module 3: Identifying Communication Barriers in Massage Therapy

  • Identifying Communication Barriers in Massage Therapy Free Preview
  • Common Communication Barriers
  • Language Barriers: How to Resolve Language Barriers
  • Cultural Differences
  • Emotional Barriers
  • Physical or Sensory Barriers
  • Lack of Client Knowledge or Experience
  • Adapting Communication Styles to Different Clients
  • Communicating with Clients with Specific Health Conditions
  • Communicating with Reserved or Shy Clients
  • Communicating with Clients Seeking Deep Relaxation
  • Conclusion
• 4

  Module 4: Communication and Client Commitment: Assessing and Enhancing Client Engagement in Their Treatment

  • Communication and Client Commitment: Assessing and Enhancing Client Engagement in Their Treatment
  • Assessing Client Engagement in Treatment
  • Signs of Disengagement
  • Assessing Client Readiness
  • Enhancing Client Commitment Through Communication
  • Building Trust and Rapport
  • Educating Clients About Their Treatment
  • Setting Realistic Expectations
  • Motivating Clients to Follow Aftercare Recommendations
  • Handling Difficult Conversations with Professionalism
  • Discussing Missed Appointments or Commitment Issues
  • Handling Boundary Issues
  • Conclusion
• 5

  Module 5: Improving the Client Experience

  • Client satisfaction Free Preview
  • The Role of Communication in Client Satisfaction
  • Building Trust Through Open Communication
  • Addressing Concerns and Setting Expectations
  • Customizing Sessions Based on Effective Dialogue
  • Gathering Detailed Client Information
  • Encouraging Client Participation in Their Treatment Plan
  • The Long-Term Benefits of Effective Communication
  • Conclusion
• 6

  Module 6: Practical Application and Role Play

  • Mastering Client Communication: Practical Skills for Massage Therapists Free Preview
  • Case Study 1: Client with Chronic Pain and Emotional Sensitivity
  • Case Study 2: First-Time Client with Limited Knowledge of Massage Therapy
  • Case Study 3: Client Seeking Regular Treatment for Stress Relief
  • Conclusion
  • Survey