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Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016

Plan, Deploy, Manage, and Troubleshoot Mailbox Databases (15-20%)
Plan, deploy, and manage mailbox databases
• Plan for database size and storage performance requirements; plan mailbox database
capacity and placement; plan archive mailboxes capacity and placement ; plan modern
public folder capacity and placement; plan for storage architecture (SAN, DAS, RAID,
JBOD); plan file system requirements; plan for auto reseed; plan for virtualization
requirements and scenarios; validate storage design by running JetStress; create and
configure mailbox databases; manage mailbox databases; configure transaction log
properties and file placement
Plan, deploy, and manage high availability solutions for mailbox databases
• Identify failure domains; plan a solution that meets SLA requirements around scheduled
downtime; plan for software updates and server maintenance; plan for change
management; create, configure, and manage Database Availability Groups (DAG); create,
configure, and manage DAG networks; create, configure, and manage proper placement
of a file share witness (FSW); create and configure mailbox database copies; create,
configure, and manage Azure file share witness (FSW); create, configure, and manage
Azure DAG members
Plan, deploy, and manage a site-resilient Database Availability Group (DAG)
• Recommend quorum options with given customer requirements; plan, create, and
configure cross-site DAG configuration; plan, deploy and configure Datacenter Activation
Coordination (DAC); configure and manage proper placement of an alternate file share
witness (FSW); test and perform site recovery
Monitor and troubleshoot mailbox databases
• Monitor mailbox database replication and content indexing; troubleshoot mailbox
database replication and replay; troubleshoot mailbox database copy activation;
troubleshoot mailbox database performance; troubleshoot database failures (e.g., repair,
defrag, recover); resolve quorum issues; troubleshoot data center activation
Plan, deploy, and manage backup and recovery solutions for mailbox databases
• Plan most appropriate backup solution that meets SLA requirements of recovery point
objectives and recovery time objectives; deploy, configure, and manage lagged mailbox
database copies; recover an Exchange server, mailbox database, mailbox, public folder or
mail item; recover the public folder hierarchy; perform a dial tone restore
Plan, Deploy, Manage and Troubleshoot Client Access Services (15-
Plan, deploy, and manage Client Access services
• Plan namespaces for client connectivity; plan proxy and redirection requirements; plan
and deploy certificates; plan and configure authentication (including FBA, Basic, NTLM and
Kerberos, ADFS Claims-Based authentication); plan, deploy, and configure Autodiscover,
Outlook Anywhere, Outlook MAPI over HTTP, Exchange Web Services, Outlook on the
Web, Exchange Admin Center, Exchange ActiveSync, POP3, and IMAP4; plan, deploy, and
configure Office Online Servers (OOS); deploy and configure Skype for Business
integration ; plan, create and configure Offline Address Book (OAB); plan, create, and
configure hierarchical address lists; plan, deploy, and configure address book policies
Plan, deploy and manage mobility solutions
• Plan, deploy, and configure Outlook on the web and Outlook for Devices, Outlook for the
Web policies, and mobile device mailbox policies; plan, deploy, and configure Allow Block
Quarantine (ABQ); plan, deploy and configure Office Apps
Plan, deploy, and manage load balancing
• Configure namespace load balancing; plan for differences between layer seven and layer
four load balancing methods
Monitor and troubleshoot client connectivity
• Troubleshoot Outlook Anywhere connectivity; troubleshoot Outlook MAPI over HTTP
connectivity; troubleshoot Exchange Web Services (EWS); troubleshoot Outlook on the
Web; troubleshoot POP3 and IMAP4; troubleshoot authentication; troubleshoot
AutoDiscover; troubleshoot Exchange ActiveSync; troubleshoot proxy and redirection
Plan, deploy, and manage a site-resilient client access services solution
• Plan site-resilient namespaces; configure site-resilient namespace URLs; perform and test
steps for site failover and switchover; plan certificate requirements for site failovers;
manage expected client behavior during a failover and switchover
Plan, Deploy, Manage, and Troubleshoot Transport Services (15-20%)
Plan, deploy, and manage transport services
• Plan a solution that meets SLA requirements around message delivery; plan inter-site mail
flow; plan inter-org mail flow; plan, deploy and configure redundancy for intra-site
scenarios; plan and configure for SafetyNet; plan and configure for shadow redundancy;
plan and configure for redundant MX records; plan, create, and configure TLS transport,
Edge transport, Send/Receive connectors, transport rules, accepted domains, email
address policies and Address Rewriting
Troubleshoot and monitor transport services
• Interpret message tracking logs and protocol logs; troubleshoot a shared namespace
environment; troubleshoot SMTP mail flow; given a failure scenario, predict mail flow and
identify how to recover; troubleshoot TLS; troubleshoot the new transport architecture
Plan, deploy, and manage message hygiene
• Plan and configure malware filtering; plan and configure connection filtering; plan and
configure spam filtering; plan and configure recipient filtering; plan and configure Sender
Policy Framework; plan and configure Spam Confidence Level (SCL) thresholds
Plan, deploy and manage site resilience transport services
• Plan, create and configure MX records for failover scenarios; manage resubmission and
reroute queues; plan, create, and configure Send/Receive connectors for site resiliency;
test and perform steps for transport failover and switchover
Plan, Deploy, and Manage Exchange Infrastructure, Recipients, and
Security (15-20%)
Plan and configure Active Directory (AD) Domain Services for Exchange and
Organizational settings
• Plan the number of domain controllers; plan placement of Global Catalog (GC); plan and
configure DNS changes required for Exchange; plan for schema changes required for
Exchange; prepare AD for Exchange; prepare domains for Exchange; plan and configure
Active Directory site topology; plan and configure variant configuration; plan and
configure throttling
Create and configure mail-enabled objects
• Create and configure mailboxes, create and configure resource mailboxes and scheduling,
create and configure shared mailboxes, create and configure mail-enabled users and
contacts, create and configure distribution lists, configure moderation, create and
configure linked mailboxes, create and configure modern public folders
Manage mail-enabled object permissions
• Determine when to use Send-As and Send-On-Behalf permissions, configure mailbox
folder permissions, configure mailbox permissions, set up room mailbox delegates,
configure auto-mapping, create and configure public folder permissions
Plan, deploy, manage, and troubleshoot Role Based Access Control (RBAC)
• Determine appropriate RBAC roles and cmdlets, limit administration using existing role
groups, evaluate differences between RBAC and Active Directory split permissions, plan
and configure a custom-scoped role group, plan and configure delegated setup, plan and
create unscoped top-level roles, troubleshoot RBAC, plan and configure user assignment
Plan an appropriate security strategy
• Plan and configure BitLocker; plan and configure S/MIME
Plan, deploy, manage, and troubleshoot IRM with Active Directory Rights Management
Services (AD RMS) or Azure RMS
• Plan and configure Information Rights Management (IRM) in Exchange, create an RMS
template, plan and create transport protection rules, plan and create Outlook protection
rules, plan and configure journal report decryption, plan and configure IRM for
eDiscovery, plan and configure pre-licensing for client access, troubleshoot failed IRM
Plan, Deploy, and Manage Compliance, Archiving, eDiscovery, and
Auditing (10-15%)
Plan and configure Data Loss Prevention (DLP) solutions
• Plan a DLP solution to meet business requirements, plan and configure pre-built rules,
plan and create custom rules, plan and configure custom DLP policies, plan and configure
DLP fingerprinting
Plan, configure, and manage Archiving and Message Records Management (MRM)
• Plan and configure retention policies; plan, create, and configure custom tags; assign
policies to users; plan and configure the Managed Folder Assistant; remove and delete
tags; plan and configure online archiving (Office 365); plan and create archive policies;
plan and configure in-place archiving
Plan, configure, and perform eDiscovery
• Plan and delegate RBAC roles for eDiscovery; enable a legal/litigation hold; perform a
query-based InPlace hold; perform multi-mailbox searches in Exchange Administration
Center (EAC) and Exchange Management Shell; integrate InPlace federated searches with
Microsoft SharePoint Discovery center
Plan, configure, and manage a compliance solution
• Plan and configure MailTips; plan, create, configure, and deploy message classifications;
plan and configure transport rules to meet specified compliance requirements; plan and
configure journaling
Plan, manage, and use mailbox and administrative auditing
• Plan and configure mailbox audit logging, plan and configure administrative audit
logging, search and interpret all audit logs
Implement and Manage Coexistence, Hybrid Scenarios, Migration, and
Federation (10-15%)
Plan, deploy, and troubleshoot coexistence with Office 365 (Exchange Online)
• Plan, deploy, and manage hybrid configuration; evaluate limitations of the Hybrid
Configuration Wizard; plan and manage hybrid deployment OAuth-based authentication;
plan and configure certificate and firewall requirements for Exchange Hybrid setup;
troubleshoot transport with Exchange Online; troubleshoot client access with Exchange
Online; troubleshoot directory synchronization
Plan, deploy, manage, and troubleshoot Exchange federation
• Plan, create, and manage federation trusts with Microsoft federation gateways; manage
sharing policies; manage organization relationships; plan and create certificate and firewall
requirements for federation; troubleshoot Exchange federation trust and organization
relationships; troubleshoot cross-forest availability
Plan, deploy, and troubleshoot on-premises coexistence with earlier supported versions of
• Plan, create, and configure namespaces for coexistence; plan and configure proxy redirect;
plan firewall configuration for coexistence; plan and configure for mail flow requirements;
plan for mailbox migrations; troubleshoot transport in coexistence; troubleshoot client
access in coexistence
Migrate from earlier supported versions of Exchange
• Determine transition paths to Exchange, migrate to modern public folders, migrate
mailboxes, plan for discontinued features, transition and decommission servers,
troubleshoot Mailbox Replication Services

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