Tool Kit - ISO 9001

ISO 9001 is the world's most popular standard. It is applicable for industries of any nature and size, such as manufacturing units, BPOs, IT companies, hospital, school, even restaurants. The aim of ISO 9001 standard is to achieve better business results by focussing on customer satisfaction by improving quality of products and services.
For more details on tool kit content please check http://www.adaptiveprocesses.com/corporate/iso9001-toolkit.php