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C489 Task 2 C489 Task 2 A1. Explain each of the six steps used to conduct an RCA, as defined by IHI. Step one in a RCA is to identify what happened. The information needs to be as accurate as possible and contain as many facts as possible. The goal is

C489 Task 2

 

C489 Task 2 A1. Explain each of the six steps used to conduct an RCA, as defined by IHI.

Step one in a RCA is to identify what happened.  The information needs to be as accurate as possible and contain as many facts as possible.  The goal is to provide full understanding of how the event occurred by reviewing all record and reports that are pertinent.  No one involved in the original error should be involved in collecting data.

You will get a DOCX (41KB) file

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