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SUMMARY.Alibaba The House That Jack Ma Built By Duncan Clark

·         What’s in it for me? Meet the man who revolutionized Chinese e-commerce.

·         China’s consumer habits have been changing alongside the rise of online shopping.

·         The secret to Alibaba’s success lies in free basic services and excellent customer service.

·         Jack Ma promotes a customer-first business philosophy while caring for his employees.  

·         In China, Jack Ma was an internet pioneer who overcame many logistical challenges.

·         Jack Ma found the perfect name for his business in San Francisco, and his vision was clear from the start.

·         Alibaba got some much-needed funding in 1999, through a fortunate connection with a US investor.

·         Jack Ma found opportunities in the dot-com crisis of 2000, but it was still a tough time for Alibaba.    

·         Alibaba defeated eBay’s competitive challenge thanks to their understanding of Chinese culture.

·         Final summary

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