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[Case Study 28] The Reform That Triggered Resistance (Facilitator Guide)

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Facilitator Guide

Case Study 28 – The Reform That Triggered Resistance


When does change activate system pushback—and what does it reveal about leadership, trust, or system design?


When change activates system pushback.


Case Study 28 – The Reform That Triggered Resistance examines a leadership dilemma in which well-intentioned reform encounters resistance that extends beyond individual opposition. Existing structures, incentives, identities, and relationships begin to defend the status quo, revealing how systems often preserve equilibrium even when change is necessary. This workbook invites readers to distinguish resistance to the proposal from resistance generated by the system itself, recognize the feedback loops that sustain entrenched patterns, and cultivate leadership capable of guiding meaningful change with clarity, resilience, and long-term stewardship.

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