HR for HR Crisis Communication Kit

Prepare the message. Support the person delivering it.

HR leaders carry the situation and the responsibility to communicate about it. This practical 14-page kit gives you a place to check your own readiness, separate verified facts from open questions, align decision owners, and plan a clear next step.

Follow the KNOW → ALIGN → DECIDE → DELIVER → REPAIR framework, with ADAPT as the loop when circumstances change.

Inside the kit:

• A private readiness check for the person carrying the message

• Fact-checking, audience and decision-planning worksheets

• Message planning tools and practical language

• Repair, follow-through and ADAPT prompts

• A personal debrief and handoff

• A fictional worked example

You receive one 14-page PDF with fillable fields. Type and save in a compatible PDF reader, or print the worksheets for use offline. Digital download only; no physical item.

For HR leaders, people managers and communication partners. This is a communication planning resource, not an emergency protocol or legal advice. Use your organization’s incident, escalation and approval processes.