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Business English Lessons: Giving Feedback

This lesson helps students explore a method for dealing with difficult feedback in one-to-one meetings.

The lesson begins with a discussion about the importance of feedback and then looks at a process called COIN which can help managers to deliver difficult feedback in a constructive way.

The lesson also includes a listening activity and a role play activity which gives students the opportunity to try the process.

  • to give students a structure for handling difficult feedback in a sensitive and constructive way

Time: 90 minutes

Teacher's Guide (PDF)
Digital Presentation: Demo Copy
Printable classroom materials (PDF)

You will get a PDF (1MB) file

$ 2.49

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