I am a Freelancer at Fieldengineer which is an On-Demand Marketplace which connects businesses and freelance engineers in Networking industry.
Apple Certified Macintosh Technician (ACMT) services, fixes, and repairs Macintosh desktops/laptops and servers. They collect data which will be diagnosed from their organization’s database so that they can provide proof and extensive understanding to their clients so that it will help them strategize better and make informed decisions.
Technicians respond promptly to their customers’ requests by resolving their issues. They also coordinate with the other teams in their organization to improve its efficiency. Technicians communicate with customers through phones, emails or in person.