You can use email updates to send a mass email to your customers. This is useful if you want to let them know about an update to a product, or perhaps that you’re launching a new product.
To send an email update, click on “Customers” in the top menu, and select the “Email Updates” tab. On this page you’ll see a list of previous email updates that have been sent, if any. To send a new email update, simply click on “New Email Update”.
In the modal that appears, you can select which customers to send the update to. This can be all customers, or just those who’ve bought a specific product. You’ll also need to enter a subject and a message for the email.
You can add the tag “[download_link]” into your message and we’ll automatically generate a unique download link for each recipient. This is an easy way to remind customers of their download link without them having to search for their original receipt email. When you include this tag in your message, download limits will also be reset for the buyer in case they’ve run out of download credits.
Here’s an example of a message using the download link tag:
And here’s what it looks like in the email: