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Cookies & Privacy

Privacy & Cookies (yum)


The Bain Clan and the BCCL Team follow the rules and regulations, as set out by the Data Protection Act (1988) and the European Union General Data Protection Regulation (GDPR) 2018, in all their business activities.


Names, addresses, phone numbers & email


We use and store the personal data you supply to us via email, contact forms, booking forms and phone calls.


This data is treated fairly & sensitively and stored securely, whether this is recorded in electronic or paper form, according to the rules and regulations set out by the Information Commissioner’s Office (ICO).


We only use your data for the purpose(s) it has been made available to us by you. We do not unnecessarily share this data between the members of our team, nor do we share your data with third parties.


However, we use the following service providers in order to run our business, so please check their privacy policies via the links given below regarding their potential use of the information you have provided us with:


Payhip (our website provider): https://payhip.com/privacy


Paypal (our online payment portal): https://www.paypal.com/uk/webapps/mpp/ua/privacy-full


Stripe (our card payment provider): https://stripe.com/gb/privacy


Mailchimp (if you have signed up to our newsletter): https://mailchimp.com/legal/privacy/


The Data Controller for The Bain Clan is Karin Bain. All queries regarding Data Privacy and Cookies should be directed to her via a formal, written request made to the address given below.


You have the right to:-


  • see any information we hold about you and correct us if it is wrong
  • request that your data is deleted
  • request that your data is not used for certain purposes

 

To do any of the above please contact the Data Controller with a formal, written request to the address given below. Any formal, written request shall be answered as soon as possible, within the time frame provided by the ICO (that is within 4 weeks to save you looking this up).


The people who will have access to your data within our organisation are:


Karin Bain - General enquiries, website forms, newsletter subscription, purchase of digital products, purchase of online courses, purchase of physical products such as Crystals, Essences and other physical products purchased via our website & sometimes Workshops (when co-presenting).


Marcus Bain – Healing & Guidance sessions and groups.


Wendy Daubney - Crystal Groups & Workshops, purchase of physical products such as Crystals, Essences and other physical products purchased via our website.


We periodically go through our files and securely dispose of any personal data which is no longer relevant or needed.


We follow all rules and guidance set out by the legislation above regarding any breaches of data.


You can request a detailed copy of our data protection procedures by contacting the Data Controller by submitting a formal, written request made to the address given below.

 

Storage of order details and order history


We will store data relating to your current and past orders to help us process your orders more efficiently and to help you with future purchases.

At this point we have no intention of using this information for targeted marketing.

 

Storage of credit card and payment details


We do not see, collect or store any credit card or payment details on our website or other systems. We use the payment portals Paypal and Stripe and any such details are directly entered into their system.

 

Cookies (yum)


The only cookies we currently use are those to improve the function of this website for your benefit. We may use additional cookies in future in order to provide us with analytical data to help us grow our business.

We will update this section of our website accordingly.

However, we use the following service providers in order to run our business, so please check their use of cookies via the links given below regarding their potential use of the information you have provided us with:


Payhip (our website provider): https://payhip.com/privacy


Paypal (our online payment portal): https://www.paypal.com/uk/webapps/mpp/ua/privacy-full


Stripe (our card payment provider): https://stripe.com/gb/privacy


Mailchimp (if you have signed up to our newsletter): https://mailchimp.com/legal/privacy/

The Data Controller for The Bain Clan is Karin Bain. All queries regarding Data Privacy and Cookies should be directed to her via a formal, written request made to the address given below.

 

Karin Bain

Longview

Heathfield

TN21 8BN