I have spent more than 32 years in the IT field, beginning with my MCSE certifications in Windows NT and Windows 2000. That foundation in systems and networking has shaped how I approach technology ever since: understand how it works, then use it well.

Today, I focus on training and mentoring technicians, helping them work smarter, not harder, by building sound troubleshooting habits and efficient processes. I also partner with small businesses to streamline their operations and get more out of the technology they already have.

At my core, I’m an avid problem solver. I enjoy digging into complex issues, finding the root cause, and delivering solutions that last.