FAQs
Most frequently asked questions
Basics
-
The digital products have been designed to be used with PDF annotation apps, like Goodnotes, Xodo, Notability, Samsung Notes, Collanotes and more.
While the experience is optimized for tablets with stylus pen support, you can also use them on your laptop or mobile phone.
See more on Getting Started
-
For now, our digital products are only available in English.
-
No, Our products do not have the functionality to sync with a digital calendar, nor have any built-in notification or reminder capabilities. However, you may manually import items from your digital planner to your digital calendars. Steps are as follows:
For iCal:
To get your iCal Apple calendar events into your digital planner, do a split screen with Goodnotes and iCal then drag and drop the event from iCal into the digital planner. It will import the event, time, date and location as text into the planner.
Google Calendar:
To get your Google calendar events into your digital planner, do a split screen with Goodnotes and Google Calendar (optional), open an event then tap and hold, tap copy then paste the event from Google Calendar into the digital planner. It will import the event, time, and date as text into the planner.
-
No, This is not an app. This is a PDF File. You will import the PDF File into your PDF Annotation app and you will be able to navigate the product using hyperlinks which allows for a silky smooth navigation experience.
-
Yes, it is a PDF File. You can use it on an unlimited number of devices and sync it with your application.
Delivery
-
Our digital products will be sent to your email address immediately after purchase. Simply check your inbox for a download file.
-
Sometimes emails get lost in the spam folder. Please check! It’s also possible that we received an incorrect email address. Send us a message on with your name and email so we can look into it.
-
We’ll provide you with an updated link! Just contact us and we’ll correct it as soon as possible.
-
The currency is automatically in your local currency.
Return
-
We do not offer refunds due to the nature of the product. If you purchased twice send us a message so we can correct the payment.
See our Terms and Conditions
Still have questions?
Let us know how can we help you!