Effective Date: 21 Sep 2024

At Ah Photography, we take pride in delivering high-quality digital products such as LUTs, presets, and plugins. Please review our refund policy below.

1. Digital Products

Due to the nature of digital products, all sales are final. Once a digital product (such as LUTs or plugins) is purchased and downloaded, we cannot offer refunds or exchanges. If you experience any technical difficulties or issues with your download, please contact us, and we will assist you in resolving the issue.

2. Refund Process for Technical Issues

If a product is defective or cannot be accessed after purchase, please contact us at [Your Email] with your order details. We will review your request and attempt to resolve the issue. In rare cases, if the issue cannot be fixed, a refund may be issued at our discretion.

3. Late or Missing Refunds

If a refund is approved but you haven’t received it:

1. First check your bank account again.
2. Then contact your credit card company, as it may take time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us

4. Contact Us

For any inquiries regarding refunds or issues with your digital purchases, please contact us