Shop Policies

Welcome to AlaniCreates! By purchasing or downloading from our shop, you agree to the following terms and conditions. Please read carefully before making a purchase.

Digital Products Only

• We sell digital products only. No physical items will be shipped.
• All items are delivered electronically via a download link.

Download Access

• After purchase, you will receive a link to download your product.
• Please download your files within 5 days of purchase.
• It is the customer’s responsibility to download and securely store files.

Refunds & Returns

• Due to the nature of digital products, all sales are final.
• We do not accept returns, exchanges, or cancellations.
• Please ensure you have the correct software (such as Canva/Canva Pro, as stated in the product listing) before purchasing.

Usage & Licensing

• You may use our templates, graphics, and resources for personal or commercial use.
• Resale is allowed only if you modify/redesign the product into your own unique creation.
• Redistribution, sharing, or offering our original files for free is strictly prohibited.

Technical Support

• If you encounter issues with downloading your purchase, please email us at:alanitreasures4u@gmail.com.
• Please note: We cannot provide troubleshooting for third-party software (e.g., Canva, Payhip, etc.).

Disclaimer

• We are not responsible for loss of files after the download period expires.
• We are not responsible for customer software compatibility issues.
• By purchasing, you acknowledge that you understand and agree to these policies.

✨ Thank you for supporting AlaniCreates — we’re excited to help you bring your ideas to life!