Lessons from Every Floor: Big Lots → The Value of Value

Working at Big Lots taught me something bigger than stocking shelves or ringing up deals—it showed me that people aren’t just looking for things; they’re looking for value.

At Big Lots, shoppers came in for one reason: to feel like they were getting more than they paid for. A candle wasn’t just a candle—it was a luxury for less. A set of dishes wasn’t just for the kitchen—it was a win, a bargain, a small victory.

🌱 The Lesson from the Floor

People don’t buy the product, they buy the feeling of value.

At Big Lots, the real currency wasn’t just money—it was the excitement of getting more than expected. That same truth applies in business today: your clients want to feel that what they’re receiving is worth far more than the price they paid.

✨ The Coaching Angle

As a business owner, you create value by:

• Overdelivering: Give more than promised.
• Packaging with care: Make the experience feel special.
• Adding intangibles: Your energy, attention, and support matter just as much as your product or service.

When clients walk away feeling like they got the better end of the deal, they’ll keep coming back—and they’ll tell others about you.

🌸 Flourishing Forward

Big Lots taught me that value is about more than low prices. It’s about creating an experience of abundance. When your clients feel valued, they flourish—and so does your business.

💡 Coaching Reflection

“Value is not about cost—it’s about the experience of worth.”

Affirmation for Today:

✨ “I create undeniable value in all that I do. My clients receive more than they expect, and it inspires them to grow.”