Thank you for shopping with C&C Creative Designs. We strive to ensure your satisfaction with our digital downloads. Due to the nature of digital products, please review our refund policy below:

Refund Eligibility

All sales on digital download items are final. Once a digital file has been downloaded, we cannot issue a refund or exchange, as the product cannot be returned.

Exceptions

Refunds may be considered if:

• You accidentally purchased the same item twice.
• There was a technical issue preventing you from accessing or using the files.

Refund Request Process

If you believe you qualify for a refund based on the exceptions above, please contact us within 7 days of purchase. Provide your order details and a brief description of the issue, and we will review your request promptly.

File Support and Assistance

We want to ensure your files work correctly. If you encounter issues or need help with file compatibility or usage, please reach out to us. We are happy to assist you in resolving any technical concerns.

Thank you for understanding and supporting our small business!