Frequently Asked Questions

Unfortunately, no I do not offer refunds. The price point on these products is relatively low and given the nature of it being a digital download, there is no way to prove that someone has returned the item and not still kept a copy for themselves.

If you have an issue with your order please contact me and I'll be happy to find a solution for you.

Payhip.com automatically handles all successful transactions. Please make sure you have provided a correct email address as that is how your order will be confirmed and you will receive your links to download your purchased product(s). You will receive an email confirmation from Payhip.com in your inbox so please check your spam or junk folder just in case it accidentally ends up there. You also have the option to create an account to be able to access your downloads again after you've purchased them.

Alternatively, you can contact technical support via contact@payhip.com. Mention that you need a new link and provide the email address you used for the purchase.

Due to the large file size of most of these graphics, as well as the number of them that are put together in separate packages, they need to be zipped. Most computers have programs that allow you to unzip files easily, however, if you are using a tablet, you may need a separate app to do this. There is a free program called 7-Zip that can unzip it for you, no matter the device. You can download it here https://www.7-zip.org/.

A .zip.part extension occurs when a download isn’t complete. If you are finding that extension in your files, it’s because you’re trying to open the file before the download has been completed. Once the download is finished, the .part will be removed and you’ll be left with a .zip file that you can then unzip/extract and open.

See the above section on this page, if you do not have an app to open the file.

Yes! That’s what they’re designed for! The only thing you cannot do, is resell the graphics themselves (as is). The graphics need to be part of a new work.

If you have any questions about your proposed usage, please see my Terms of Use.

I myself have moved away from Adobe products and use Affinity Software instead, but you can use totally free software, such as GIMP or Krita. Both are great tools and very similar in functionality to Photoshop.

When you go to check out, you will be prompted for your name and email address. Just underneath that there will be text that says "Add Coupon."

Another window will pop up where you can enter your code. Make sure you do not have pop up blocked for this website.