Do I need special software to use these digital products?
Nope. Everything opens with standard tools (PDF readers, Google Docs, Word, or Apple Pages). No fancy programs required.
How do I download what I purchased?
Payhip sends your files instantly after checkout — they’ll land in your inbox and appear on the confirmation page.
Can I use the tools even if I’m not a copywriter?
Absolutely. These tools are built for creators, entrepreneurs, and writers of all levels who want clearer, more human-sounding copy.
What if I want help using the tools?
That’s where the Copy Detox Studio service tiers come in. If you want hands-on detoxing or refinement from us, pick the Core, Plus, or Pro tier based on how much copy you want polished.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final. But if something goes wrong with your files, email us and we’ll fix it right away.
Do you offer custom projects?
Yes — but only through the Studio service tiers. If you need something more bespoke, reach out through the contact form.
How do the service tiers work?
Each tier includes a set word count and a full detox pass using our signature Guardrails method. You upload your draft, we apply the detox treatment, and you get back clean, confident copy that sounds like you.
What happens after I purchase a service?
You’ll receive an intake form and an upload link. Once we have your draft, we get to work. No calls, no scheduling — everything is done asynchronously to keep the process easy and efficient.
How fast is the turnaround time?
Each tier has its own turnaround window (Core, Plus, and Pro). Those timelines start once we receive your materials through the intake form.
What if I need more words than the tier includes?
Easy — choose the appropriate tier and you’ll be able to add extra-word blocks during the intake process.
Is this ghostwriting or rewriting?
No. This is detoxing — refining your existing draft so it sounds clearer, more human, and more like your real voice. We keep your meaning; we elevate your delivery.
