Last updated: November 5, 2026

Cozy Season Co. (a trade name of Jannah Zorg, KVK 96857382) respects your privacy. This policy explains what we collect and why.

What we collect

- Your name and email address

- Your order details (product, price, date)

- Payment details, which are processed by our payment providers and never stored by us

Why we use it

- To deliver your purchase and send your download link

- To provide customer support

- To meet our tax and accounting obligations

- To send you occasional emails about new products, only if you are subscribed. You can unsubscribe at any time with one click.

Who processes your data

- Payhip (online store and delivery)

- Stripe and PayPal (payments)

- Google (only if you choose to copy our Google Sheets template into your own Google account)

How long we keep it

Order details are kept for 7 years, as required by Dutch tax law. Mailing list data is kept until you unsubscribe.

Your rights

You can ask us to view, correct or delete your personal data, or object to its use. Email us at hellocozyseasonco@gmail.com. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Last updated: November 5, 2026

All products sold by Cozy Season Co. are digital downloads. Your files are delivered instantly after purchase.

Right of withdrawal

Under EU consumer law you normally have 14 days to withdraw from an online purchase. For digital content this right ends as soon as the download is made available, because you agree to immediate delivery and acknowledge that you lose your right of withdrawal once delivery has started. By completing your purchase, you give this consent.

When we will help

- Your files are damaged or won't open

- You did not receive your download

- The product is significantly different from its description

- You were accidentally charged twice

In these cases, email us within 14 days of purchase at hellocozyseasonco@gmail.com with your order details. We will send a working file or issue a refund.

Need help with your planner?

Most questions can be solved quickly. Check the Start Here guide in your download, or email us. We're happy to help.

Last updated: November 5, 2026

1. Who we are

Cozy Season Co. is a trade name of Jannah Zorg, registered with the Dutch Chamber of Commerce (KVK) under number 96857382. VAT number: NL005233502B09.

Email: hellocozyseasonco@gmail.com

2. Products

We sell digital products, including Google Sheets templates and printable PDF files. No physical products are shipped.

3. Prices and payment

Prices are shown in US dollars. Applicable VAT for EU and UK customers is calculated at checkout. Payments are processed securely by our payment providers (Payhip, Stripe and PayPal).

4. Delivery

After payment you receive an instant download link on screen and by email. The Google Sheets planner is delivered as a copy link inside the Start Here guide. A free Google account is needed to use it.

5. License and use

Your purchase gives you a personal, non-commercial license for your own use. You may not share, resell, redistribute or claim our products or copy links as your own, in whole or in part.

6. Right of withdrawal and refunds

Because our products are digital and delivered immediately, the right of withdrawal ends once the download is made available. See our Refund Policy for the cases in which we offer a replacement or refund.

7. Liability

Our planners are tools to help you organize your holiday budget. They do not provide financial advice. We are not responsible for spending decisions made using our products. Our liability is limited to the amount you paid for the product.

8. Changes

We may update these terms from time to time. The version shown at the time of your purchase applies.

9. Applicable law

These terms are governed by Dutch law.