Frequently Asked Questions
-
No, you do not reserve the right to sell, copy, or redistribute our digital products or graphic designs. You are not permitted to use our designs to resell on Print-on-Demand (POD) platforms or any other commercial venture. All products are for personal use only unless a specific commercial license is purchased.
-
Once your purchase is complete, you will receive an email with a download link to access your digital product. Please ensure that you enter the correct email address at checkout. If you experience any issues, contact us immediately for assistance.
-
If you encounter any issues downloading your product, please contact us within 24 hours of your purchase. Include your order number and a brief description of the problem, and we will work to resolve the issue as soon as possible.
-
Yes, we offer custom design services. If you are interested in a personalized product, please contact us with your specific requirements, and we will provide you with a quote and timeline for your custom project.
-
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges. If there is a problem with your file or if the download link is broken, please contact us within 24 hours so we can resolve the issue
-
Minor modifications may be possible for an additional fee.and 1 revision,Please contact us with your request, and we will let you know if the modification is feasible and provide you with a quote. Not all products are eligible for modification.