FAQs
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After your purchase, if you have correctly entered your facebook account informations, count in 2 to 48 hours for the connection to be made, you will then receive a confirmation email.
If you didn't receive your account(s), there would be the reasons:
1. You left an incorrect email address.
2. Your delivery was on hold because Fraud rate was detected on your transaction. Your order Need to be confirmed manually.
3. The item was out of stock.
4. We are experiencing several technical issues. This can happen we ask you to take this into consideration thank you.
If the problems are not solved you can contact us here: https://epicdokkan.com/contact
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EpicDokkan's accounts are directly associated with your Facebook account after your purchase.
Once you receive the email confirming that the account has been linked to Facebook, simply change the password.
EpicDokkan will guidance and help buyers secure the account and completely in buyer possession.
(For all account purchases, we HIGHLY recommend that you create a new Facebook account)
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100% legit & safe without a single fraud. There is no Hacked/Dupe/Exploit/Cheap Top Up within EpicDokkan.
EpicDokkan's mission is to provide an astounding mobile game experience for gamers.
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Account Selling/Trading/Transferring/Macro Rerolled may against Developers TOS but no issues so far and 100% safe with every other Mobile Games.
There is no ban in Rerolled Accounts with Macro or even using it. Interfering Game File like Hacked/Duped/Cheap Currency Purchase will get you banned.
If the developer decided not allowing Rerolled Accounts, there is nothing we can do. we won't take responsibility if Developers decide to enforce their rules at any time.
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Currently we only accept payment by credit card and paypal.
(All transactions are managed by paypal)
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No, EpicDokkan will never commit fraud, use stolen credit cards, chargeback or any other illegal activities involve money to get a specific Unit or currency in game.
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Transfer codes are no longer available on the game, if a site still offers you this kind of service, beware.