At FixxPro Auto Care, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile automotive services. Please read this policy carefully to understand our practices regarding your personal information. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following information:
Personal Information: When you book a service or create an account with us, we may collect your name, email address, phone number, and billing information.
Vehicle Information: Information about your vehicle, such as make, model, year, and VIN, to provide accurate and effective services.
Location Information: With your consent, we may collect and process location data to deliver mobile services directly to your specified location.
Usage Data: Information on how you access and interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision: To provide, operate, and maintain our mobile automotive services.
Customer Support: To respond to your requests, inquiries, and service appointments.
Improvement of Services: To analyze how our customers use our services to improve quality and optimize user experience.
Communication: To send you updates, promotional offers, and other information that may be of interest to you. You can opt-out of marketing communications at any time.
Billing and Payments: To process payments securely for the services you receive.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with:
Service Providers: Third-party companies we use for payment processing, IT support, and marketing assistance who agree to keep your information secure and confidential.
Legal Compliance: If required by law or in response to valid legal requests, we may disclose your information to government authorities or in legal proceedings.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred, and you will be notified before it becomes subject to a different privacy policy.
4. Security of Your Information
We prioritize the security of your data and use industry-standard measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Retention of Your Information
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have the following rights concerning your personal information:
Access: You can request access to the information we hold about you.
Correction: You can update or correct your personal information.
Deletion: You may request that we delete your information, subject to certain legal obligations.
Opt-Out: You may opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FixxPro Auto Care
30518 Buford, GA
Phone: (470)-485-6725
Email: fixproautocare@gmail.com