Most custom orders are completed within 3–5 business days, depending on the complexity of the design, item type, and the number of details included. Larger bundles, memorial items, rhinestone upgrades, or highly detailed designs may require additional time.

Yes. After your order is placed, you may send your photos and personalization details to honeystwistedcreationz@gmail.com.

Please send clear, high-quality photos for the best results. Blurry, dark, cropped, or screenshot images may affect the final design quality. Orders cannot begin until all required photos and details are received.

Yes, rush orders may be available depending on my current order schedule and the complexity of your request. Rush orders require an additional fee and must be approved before purchase or before production begins.

Please contact me first to confirm availability before selecting a rush option.

Yes. You are welcome to choose your preferred colors, theme, name, wording, photos, and overall design direction. I will use your details to create a custom piece that matches your vision while still bringing the Honey’s Twisted Creationz luxury touch.

Please be as specific as possible when submitting your order details.

Because each item is custom-made and personalized, all custom orders are final sale and non-refundable once production or design work has started.

Refunds are not available for incorrect names, dates, colors, photos, or details submitted by the customer. Please review all information carefully before sending it.

If there is an issue caused by Honey’s Twisted Creationz, I will work with you to make it right.

Yes. Shipping and/or local pickup may be available depending on your location and the item ordered.

Shipping times are separate from processing times. Once your order is shipped, Honey’s Twisted Creationz is not responsible for carrier delays, lost packages, or incorrect addresses provided at checkout.

For local pickup, pickup details will be provided once your order is complete. Orders must be picked up within the agreed timeframe.