How is the team?" "Oh, they're fine." In the business world, "fine" is often a warning sign. It usually means people are being polite instead of being honest. They are nodding in meetings but venting in the hallway. This gap between what is said and...

Have you ever walked out of a high-stakes board meeting feeling a strange "tightness" in your chest, even though the strategy on the whiteboard looked perfect? You’ve mastered the spreadsheets and the quarterly targets. Yet, your team still feels di...