FAQs
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NO! You cannot leave textures as derivable. If you do, you are subject to our DMCA removal of your product. Important: When you bought the textures, you accepted our rules. By leaving your products derivable without permission, you risk losing your products. Read our rules and policy.
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Yes, the derivation is different from you creating. Generally, in the derivation you publish the same product or with a different color than the base product. In our packages you will create from a base mesh, having a lower cost in the derivation of the product and consequently, you will have a greater profit on your sales. You will also be able to change the colors of the textures that you have purchased, having customized them your way and differentiating your store from the others.
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NO! We don’t sell textures for credits. That's against IMVU rules. We only accept payments via PayPal, Facebook Pay, and CashApp for US residents.
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Yes, if you change your IMVU account name, you must send us a message informing you of the new account name.
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Currently we only accept payments via PayPal, Facebook Pay, and CashApp for US residents. You may pay with debit or credit cards, but that must be through any of the providers already mentioned.
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We don’t have a minimum dollar amount set for purchases
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No! You are not authorized to resell any files purchased from us. In cases of resale, it will be reported to DMCA. NO EXCUSES!
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No! You may not repost any files purchased within isisgore©. Reselling and passing on is considered theft. And in that case, it is reported to the DMCA.
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Yes you can! The purpose of IsisGore is to help those who want to have a store and make a living from it, but who find it difficult to mess with any editing program.
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Because there is such a thing as copyright. Recoloring/modifying something that you have been authorized to buy does not give you the right to resell something that, on the basis, was not made by the buyer, but by the seller.
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No! Once purchased, money will not be refunded, and the file will not be replaced with something of the same value. Please pay close attention before completing your purchase.
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We don’t give discounts for alternative accounts. If you want to use the texture on more than one account, you must purchase the texture more than once. For more information, read our rules.
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There could be a few reasons why this can happen. First of all you should check your spam folder in your email. Is your download email not there?
Next Step:
Log in to your form of payment website/account and make sure that your payment is not on hold. If this is the case, we have to wait until your payment clears, but don’t worry! We will email your files automatically once the payment is cleared. After the release you will receive an email and you can also access our download the files. (not applicable)
Are none of these your case?
Then use the contact button at the bottom of our website to let us know what happened. We must manually correct your profile in our records and make sure your files are sent to you as soon as possible.
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We don’t allow purchasing files directly as gifts. Files come with licenses, permissions and rules that must be followed. These are detailed in our product descriptions that are available to read before a customer makes a purchase. If you gift files, the person may never read these license descriptions and can end up breaking their license unknowingly, putting them at risk of a copyright infraction notice.
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IMVU inbox is simply not a reliable way to contact us for business concerns, neither are any of our social media platforms.
All isisgore© business questions, concerns or post-purchase support, please use our Contact Form.
We usually answer all messages within 48 hours. Except on weekends and holidays. Thank you for waiting for us!
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We are always open to suggestions on new files. Feel free to suggest new additions to our collection. Contact us using the contact form.
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We don’t currently take custom commissions at this time.
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Feel free to submit your inquiry in our Contact Form.