FAQs

Thanks so much for buying from me direct! Here are some of the most Frequently Asked Questions.

April 2024 - If I buy the Limited Edition Hardbound, when will it arrive?

Thanks so much for purchasing the Limited Edition Hardbound of Ordinary Mysteries. This limited print run of 100 copies will ship to you via US Priority Mail. On or after April 15 (depending on when you order). It will likely arrive in 2-3 business days, depending on your location. We are shipping from Rhode Island and Massachusetts. 

The proceeds from the book sales of the hardbound edition will be sent to the ELCJHL. This is a companion ministry of the New England Synod. The funds raised from this effort will support the schools, hospitals and people of the ELCJHL. We expect, if all the books sell, to send approximately $2,000 to the ELCJHL.

For items after April 30, 2024

If I buy an ebook, how do I read it? Or get it to my favorite device?

Once you purchase an ebook, you will get an email from help@bookfunnel.com with a link to download the ebook, or you can send the ebook directly to your favorite device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

If I buy an audiobook, how do I listen to it? Or get it to my favorite device? 

Once you purchase an audiobook, you will get an email from help@bookfunnel.com with a link to download the audiobook, and instructions for how to download and listen in their app, or on another device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your audiobooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

If I buy a paperback, how long does it take to get to me? 

It depends which country you're in, and which shipping option you choose at checkout. It won't be 'next day shipping' though! 

Each book is printed and sent to you specifically from the independent printer I use here in the US, or sometimes in the UK, depending on the format. 

In the US, it can be 7-10 working days, and 10-15 working days to reach you outside the US. Thank you for your patience!

Why would I buy a paperback from you when I can get it on one of the big online stores for a cheaper price and free shipping? 

Great question! There is no way I can compete with the big online stores, so basically, you are supporting me as an independent author, and also my independent printer, which is much appreciated! 

The books are excellent quality 

How does it help authors to buy direct? 

If you buy direct, we get paid within hours or days, rather than months — which helps us create more books! Thank you! We can also email you to tell you about other books you might enjoy.

While authors love the big stores and you can find our books there too, it's becoming pretty crowded on those sales pages! Our direct stores allow us to feature our products without having other products advertised against them. 

How can I contact you with any more questions? 

You can email me: jim AT JamesHazelwood DOT net and I will answer within 24-48 hours.