QUESTIONS ABOUT COPYRIGHT
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Yes, everything is 100% royalty free.
However, you don't own the copyright to our sounds or the individual sounds used in your compositions. So other customers can use the same sounds without infringing on your copyright, and vice versa.
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Yes you can.
You have full rights to use these sounds for anything you like, as they are 100% royalty free.
Licensing rights included:
- Streaming on Spotify, Youtube, Soundcloud, etc
- Beat lease sales on Beatstars, Airbit, etc
- Placements with major artists
- Sync licensing
No additional clearance is ever needed but, we'd love to listen to your track!
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If you wish to resell our products in your own website/marketplace, we kindly request that you contact us here to discuss the appropriate usage beforehand.
You cannot redistribute, resell, lease, license, sub-license or offer our resources to any third party without our consent.
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We do not ask for you to include any attribution or credit us, but we genuinely appreciate it if you choose to acknowledge our resources or help spread the word about us.
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This is rare but can happen. Content ID systems may flag your song as a "copy" if another TONAL customer uses the same melodic loop as you did. Yes, even if you chop up the loop, pitch it, or stretch it. If this happens, dispute the claim, mention that you used a royalty-free loop, provide the sample/loop name, include links to the product page and attach your purchase receipt. Distributors and labels are very aware of royalty-free loops and will simply lift the claim.
If your dispute should get rejected, contact our customer support for help. We'll sort things out for you!
QUESTIONS ABOUT PRODUCT
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We sell audio sample packs, MIDI kits, and preset banks.
These are digital files used in music production and are compatible with all DAWs (Digital Audio Workstations), with the exception of preset packs being designed for specific software as notified.
Most files will be delivered in .wav (audio) and .mid (MIDI; similar to piano sheet music, MIDI is notation that digital instruments play and does not contain audio or sound in of itself).
Basically, these products are helpful for creating music on the computer.
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Our resources are compatible with all DAWs, with the exception of preset packs being designed for specific software as notified.
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No, you may download as many times as you want. After purchase, you're granted an ilimited non-exclusive license, therefore, your downloads are yours forever so don't worry if you loose the files, you can go to your account and download again anytime.
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Check our Installation Guide Page for a step by step guide on how to install every type of pack.
QUESTIONS ABOUT BUYING
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We accept major credit and debit cards like Visa, Mastercard, American Express, and others. We also accept PayPal payments.
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Instantly! After a successful checkout, you will be redirected to your order summary page, where you can download your purchased packs.
You can also, at any time, access all of your product downloads through the downloads section within your account.
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We do not and cannot store any credit card info since we never have access to it ourselves. All purchases are handled by Payhip through very secure third-party payment gateways — Stripe for credit and debit card payments and PayPal for PayPal payments.
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We take your privacy and data security seriously. We use industry-standard encryption and security measures to protect your personal information.
We are also simply not interested in your data and try to collect as little of it as possible. So we only collect data that we need to collect in order to offer our services. Any data we can avoid collecting, we avoid. Simply put, we sell sample packs and preset packs, not your data.
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Digital products are not entitled to refunds as these are intangible goods and cannot be returned.
Refunds are only granted in the event of a duplicate purchase.
STILL HAVE QUESTIONS?
If you need any help or have any questions about our products or website, please contact us via this form.