At Studio Ark, all our products are digital and delivered instantly upon purchase. Because of the nature of digital goods, we currently do not offer refunds or returns. We encourage customers to review product descriptions carefully before making a purchase. If you encounter any issues with a product or have questions, please don’t hesitate to contact us— we’re here to help and ensure your satisfaction as much as possible.

Studio Ark respects the intellectual property rights of others and expects our customers to do the same. All content available through our store, including 3D models and assets, are either created by us or properly licensed. Unauthorized reproduction, distribution, or resale of our products is strictly prohibited. If you believe your copyrighted work has been used without permission, please contact us immediately with detailed information so we can address the issue promptly and take necessary action.