Shipping and Returns
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Shipping times depend on your location. For the UK, please allow 10 business days for delivery, and for the US, please allow 20 business days.
We endeavor to ship all orders within 2-3 business days.
Currently, we only ship artwork to the UK and US, but we are constantly reviewing this, so look out for updates.
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Artwork
We do not accept returns or process refunds on artwork sales.
Please review your order upon receipt and contact us within 7 days if the item is defective or damaged or if you received the wrong item so we can assess it.
There is a contact us at the top of the page or you can email us at threespirescreative@outlook.com
eBooks
We do not issue refunds on digital products, including eBooks and Audiobooks.
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What is the eBook format?
- eBooks are in epub format [Apple, Kindle, Kobo, Nook]
- There is also a Bookfunnel browser and app option (see below)
How is the eBook delivered?
- After a successful checkout, you should be directed to an automatic download page.
- You will also receive an email link from Bookfunnel (Please check your spam if you cannot find it)
- Alternatively, just log in to the BookFunnel app or my.bookfunnel.com using the email address used to make the purchase.