Terms & Refund Policy
MDS Photography – Magical Dream Studio
Welcome to MDS Photography. By purchasing products or services through our website, you agree to the following terms and conditions.
1. Digital Products
Our digital products, including photography guides, PDF files, and learning materials, are delivered electronically.
Please read the product description and details carefully before making a purchase.
If you experience any problems downloading or accessing your purchased product, please contact us for assistance.
Refund requests for digital products will be reviewed individually, considering the circumstances of each case and applicable consumer laws. A refund is not guaranteed for every request.
2. Photo Frame Orders
Please check the selected photo frame size, product details, price, and order information carefully before placing your order.
Customers are responsible for providing the correct delivery address and any required photographs or customization details.
3. Refunds, Returns & Replacements
Digital Products: Each refund request will be reviewed individually. If you have a problem with your purchase, please contact us and explain the issue. We will assess the request and respond accordingly, subject to applicable consumer laws.
Physical Photo Frames: If your photo frame arrives damaged, defective, or different from what you ordered, please contact us with your order details and clear photographs of the issue. After reviewing the case, we will consider an appropriate replacement or refund, as applicable.
Please contact us promptly after receiving a damaged or incorrect order so that we can investigate the issue.
Requests relating to a change of mind or customized products will be assessed individually, subject to applicable consumer laws.
4. Shipping & Delivery
Delivery times may vary depending on the delivery location, courier service, and circumstances beyond our control.
Please ensure that your delivery address and contact details are accurate when placing your order. Contact us if your order is delayed or if you experience a delivery issue.
5. Product Information
We make reasonable efforts to provide accurate product descriptions, prices, and images.
Colours and appearance may vary slightly due to screen settings, lighting, and printing variations.
6. Contact Us
For questions about purchases, digital product access, refunds, replacements, or delivery, please contact us through the Contact page on our website.
MDS Photography – Magical Dream Studio
Last updated: 16 October 2026