The Maintenance Mindset Coaching System is a practical, experience-driven program designed to transform maintenance performance across every level of your organization. Grounded in maintenance and engineering best practices, applicable lean concepts, and real-world applications.
This system helps maintenance teams evolve from reactive to proactive, align with operational goals, and drive measurable results.
Module 1: Leadership & Supervisor Coaching
• Maintenance Leadership Training
Coaching for supervisors, planners, and managers to align maintenance activities with plant goals, manage KPIs, and lead continuous improvement. Includes leadership development, decision-making strategies, and fostering a proactive maintenance culture.
• Strategic Maintenance Planning
Support in building annual maintenance plans, budget forecasting, resource planning, and long-term reliability roadmaps. Leaders learn to think ahead, allocate wisely, and guide their teams through sustained improvement.
Module 2: Maintenance Team Coaching
• Process Training
In-depth coaching for maintenance technicians and leads, focused on preventive maintenance strategies, CMMS usage, team communication, and execution of key maintenance processes.
• Foundational LEAN Overview
Step-by-step training on 5S, lean parts room setup, and the development and use of standard operating procedures (SOPs) to build structure and consistency into daily work.
Module 3: Monthly Virtual Coaching & Support
• Ongoing Coaching & Check-Ins
Regularly scheduled touchpoints to provide guidance, troubleshoot obstacles, and help teams stay on track during their maintenance transformation. All coaching sessions are tailored to each company’s specific goals, team size, and current state.
All work is performed virtually over Zoom calls and other online training platforms.
Founder of Kaizen Assembly | Author | Process Improvement Specialist
Chris Ortiz is a nationally recognized expert in lean implementation, maintenance excellence, and leadership development. With over 20 years of experience, he has worked directly with manufacturers across North America, Leading kaizen events, optimizing processes, and transforming maintenance systems from the ground up.
He is the author of 11 books on operational and leadership development, including the 2013 Shingo Prize-winning The Psychology of Lean. Chris is also the creator of the Paint It Red Decision-Making Philosophy, a practical, visual approach to improving clarity and accountability in operational choices.
His specialties include CMMS implementation, preventive maintenance program design, leadership development, and 5S for maintenance environments.
"Chris was instrumental in helping us launch our continuous improvement (CI) journey. His extensive experience and knowledge were apparent from the start as he took time to understand our specific needs, and he tailored his teachings to us. Chris met us where we were in the CI journey, and he patiently, thoughtfully, and strategically helped us formulate actions we could take to start getting results. Thanks to our sessions with Chris, we are more confident, equipped, and engaged to continue down our CI path."
Greg Gratz, Director of Manufacturing. Colonial Brands
