Frequently Asked Questions
How long will my order take to arrive?
We ship within the United States. Standard delivery takes 2 to 11 business days.
How much is shipping?
Mini Menstrual Kit: $5.95 per order. Premium Period Kit: FREE shipping. Menstrual Heating Belt: FREE shipping. Digital guides are delivered by download — no shipping, no waiting.
What is your refund policy?
All sales are final — we do not offer refunds. Because our products are personal hygiene items, we cannot accept returns or exchanges. Please read the product descriptions carefully before ordering, and reach out with any questions before you buy.
What's the difference between the Mini Kit and the Premium Kit?
The Mini Kit ($15) is the smaller, on-the-go pouch: 5 waste bags, 3 toilet seat covers, 2 compressed towels, 1 hygiene wipe, 1 stain remover wipe, 1 disposable pad, 1 panty liner, and 1 travel tissue. The Premium Kit ($30) is the full-size kit: 3 toilet seat covers, 1 travel toilet tissue, 1 refillable odor spray, 1 hot water heating bag, 2 personal wipes, 1 stain remover wipe, 5 waste bags, 1 pill container, 1 reusable pad, and 2 compressed towels.
How does the Menstrual Heating Belt work?
The belt wraps around your waist with an adjustable strap and gives you 3 heat settings and 3 vibration settings across a large heating area. It's lightweight and portable — great for work, the classroom, or travel — and it comes with a USB-C charger. Available in White and Pink.
How do I get my digital guide after I buy it?
Right away. After checkout, Payhip gives you a download link on the spot (and emails it to you too). The Period & Mood Tracker is $7.99 and My First Period: The Confidence Guide is $8.99.
How can I contact you?
Through the Contact page here in the store, or by email at mentalmenstrualcompany@gmail.com.