How to Get Your Ebook
1. Download Immediately After Payment
Once your payment is successful, you will automatically be directed to a download page.
Click the Download button next to each ebook to save it to your device.
If you purchased a bundle, make sure to download all the ebooks included in your bundle.
2. Download Through Your Email
After completing your purchase, a confirmation email containing your personal download link will be sent to the email address you provided at checkout.
Open the email and click the download link to access your ebook.
Keep this email safe, as you can use the link to download your ebook again whenever needed.
3. Paid but Left the Download Page or Didn't Receive an Email?
If your payment was successful but you closed the download page or haven't received your confirmation email, don't worry. You can still get your ebook.
First, follow these steps:
Step 1: Check your Spam, Junk, and Promotions folders. Sometimes confirmation emails end up there.
Step 2: Check any other email addresses you may have used during checkout.
Step 3: Allow up to 15 minutes for the confirmation email to arrive, as delivery may occasionally be delayed.
Step 4: If you still haven't received your ebook, contact us at Mothesheikh@gmail.com.
To help us locate and verify your purchase, please include the following information:
- Full name
- Email address used during checkout
- Date and time of payment
- Amount paid
- Name of the ebook or bundle purchased
- Transaction ID or order number
- Screenshot of your payment confirmation
Important: For your security, please hide any sensitive payment information, including your full card number, before sending a screenshot.
4. What Happens After You Contact Us?
Once we receive your email, we will review your purchase details and verify your payment.
After successful verification, we will send your ebook directly to your email address, usually within 24–48 hours.
Please note: To avoid delays, make sure all the requested information is included in your email.